Frequently Asked Questions
📚 How does Neural Canvas work?
Neural Canvas empowers you to create captivating stories with ease. First, you'll use our AI to craft unique Characters that fit your narrative. Next, our AI-driven comics generator will craft a comic storyline featuring your model. You can further modify and customize the generated theme to align with your creative vision. Once created, you can sell your comics on our marketplace to reach a global audience.
🧑🎨 Can I customize the appearance of my model?
Absolutely! Our AI allows you to design Characters by providing details and traits that match your comic theme and style. You can specify their appearance, personality, and background, ensuring a character that aligns with your storytelling needs.
✍️ How much control do I have over the generated story?
You have full creative control. Neural Canvas generates an initial storyline based on your character and settings, but you can modify and tweak the story to your liking. Add new twists, change plot elements, and shape the narrative to create a story that's uniquely yours.
💡 Can I collaborate with Neural Canvas for brainstorming?
Absolutely! Neural Canvas can be a fantastic tool for brainstorming and overcoming creative blocks. Use our AI-generated storylines as a starting point, and let your imagination run wild as you expand and refine the plot in ways that inspire you.
🏪 How does the Neural Canvas Marketplace work?
Our marketplace is a thriving ecosystem where creators can monetize their comics and collectors can discover unique digital art. Once you create a comic, you can list it for sale with a starting bid price. Buyers can place bids, and you can accept the best offers. The platform facilitates secure transactions, ownership transfers, and ensures all parties are protected throughout the process.
💰 What are the marketplace fees and how do payouts work?
Neural Canvas charges a competitive 10% transaction fee on all successful sales to maintain our platform, provide secure payment processing, fraud protection, and continuous service improvements. This fee is automatically deducted from the sale price before your payout. You'll receive 90% of the final sale price directly to your connected payout account. All transactions are processed securely through Stripe, ensuring fast and reliable payments.
🔄 How do bids and sales work?
When you list a comic for sale, buyers can place bids starting from your minimum price. You have full control to accept or decline any bid. Once you accept a bid, the transaction is processed automatically - payment is collected from the buyer, ownership transfers to them, and your earnings (minus our 10% platform fee) are sent to your payout account. The entire process is seamless and secure.
📊 Can I track my earnings and sales history?
Yes! Your account includes comprehensive earnings tracking. You can view your total earnings, recent sales, transaction history, and detailed breakdowns of each sale including the sale price, platform fee, and your net earnings. We also provide 30-day activity summaries and complete financial transparency for tax and record-keeping purposes.
🎯 Can I bid on comics in the marketplace?
Absolutely! Browse our marketplace to discover amazing comics from creators worldwide. You can place bids on any comic that interests you (except your own creations). Track all your active bids, view bid history, and manage your collecting activity through your personalized "My Bids" dashboard. You can withdraw bids before they're accepted if you change your mind.
🏦 How do I set up payouts for selling comics?
Setting up payouts is mandatory before you can sell any comics on Neural Canvas. You must connect a Stripe Connect account to receive payments. We use Stripe Connect for secure, global payouts to bank accounts worldwide. This ensures you receive your earnings quickly and safely. The setup process is simple and only takes a few minutes to complete, but is required by law for payment processing.
🔌 Is Stripe Connect required to sell comics?
Yes, Stripe Connect setup is absolutely mandatory for all creators who want to sell comics on Neural Canvas. You cannot list a comic for sale without completing this setup first. This requirement ensures:
• Secure and compliant payment processing
• Identity verification as required by financial regulations
• Protection for both buyers and sellers
• Fast, reliable payouts to your bank account
• Support for creators worldwide with local banking options
The setup is a one-time process that takes just a few minutes. Once completed, you can sell as many comics as you want through your connected account. There's no way to bypass this requirement - it's built into our platform for everyone's security and legal compliance.
🔒 Is the marketplace secure and what protections do I have?
Security is our top priority. All transactions are processed through Stripe, a leading payment processor trusted by millions of businesses worldwide. We provide fraud protection, secure payment processing, dispute resolution, and comprehensive transaction monitoring. Both buyers and sellers are protected throughout every transaction.
📱 Can I manage my comics library and track ownership?
Your personal library provides complete visibility into your comic collection. View comics you've created, comics you currently own (purchased from others), and comics you've sold. Each section includes detailed information about purchase dates, sale prices, earnings, and transaction history. You maintain full control over your digital comic collection.
🎨 Do I retain rights to my created comics?
When you create a comic using Neural Canvas, you become the original creator with attribution rights. However, once you sell a comic, full ownership and usage rights transfer to the buyer. This includes the right for them to resell the comic in the future. Our platform facilitates these ownership transfers securely and transparently.
💳 What payment methods are accepted?
We accept all major credit cards, debit cards, and digital payment methods through our secure Stripe integration. For sellers, payouts can be sent to bank accounts in most countries worldwide. All payment processing meets the highest security standards with encryption and fraud protection.
📈 How does Neural Canvas benefit from the marketplace?
Our 10% transaction fee allows us to continuously improve the platform, provide world-class customer support, maintain secure infrastructure, develop new AI features, and ensure a safe marketplace environment for all users. This fee structure aligns our success with yours - we only succeed when our creators and collectors have positive experiences.
🚫 Are there any restrictions on marketplace activities?
To maintain a fair and secure marketplace, users cannot bid on their own comics. All content must comply with our community guidelines. We reserve the right to remove listings that violate our terms of service. Failed transactions are automatically reversed to protect all parties involved.
💰 What's the refund policy for Neural Canvas?
We offer refunds within the first 14 days of purchase if you haven't utilized the AI features. Once you've started generating characters or stories using AI, the refund option is no longer available. For marketplace transactions, all sales are final once ownership has transferred. We encourage you to explore and experience the AI capabilities with confidence.
❌ How do I cancel my subscription?
Canceling your Neural Canvas subscription is simple and can be done at any time. Follow these steps:
1. Go to your /account page
2. Click on the "Subscription" tab
3. Click the "Manage My Subscription" button
4. Follow the prompts to cancel your subscription
Your subscription will remain active until the end of your current billing period, and you'll continue to have access to all features until then. You can reactivate your subscription at any time by visiting the same page.
📷 What happens to the visuals of my Characters and story?
Your model visuals and story data are yours to manage. You can delete your model profiles and stories drafts from your account. Additionally, any AI-generated assets are yours to use in your projects. Your data is stored securely and will not be used without your consent. When you sell a comic, the buyer receives full ownership of that specific comic.
For marketplace inquiries, transaction support, or account-related questions, please reach out to us at support@neuralcanvas.io. Our dedicated support team is here to ensure your Neural Canvas experience is exceptional.